Serving Buffalo & Western New York    Mon–Fri 8am–6pm    Remote support available

Call 716-830-0037
msslogo2-CustomeShadow
Remote Support
Request Service

Western New York Business & Residential

Technology Solutions That Keep Your Business Connected, Protected & Growing

So you can focus on running your business, not fixing technology problems. Since 1986, Micro Systems & Support has helped Western New York businesses and homeowners stay connected, protected, and productive — with dependable IT support, cybersecurity, communications, security systems, and web solutions.


Request Service


Free Business Assessment

Since 1986

Locally owned

40+ Years

Experience

5.0 Rating

On Google

Remote & On-Site

Support

Our services

Technology Challenges We Solve Every Day

Business Solutions

Computer Problems

Network Issues

Cybersecurity

Communications

Security

Web Services

For Your Business

Business Technology Support

Networks, servers, cybersecurity, phones, and support — one partner instead of five vendors.


See Business IT Services

For Your Home

Computer Help for Individuals

Slow computer, virus, or a machine that won’t start — we’ll fix it and explain it in plain English.


Get Computer Help

Your main advantage

Stop Coordinating Multiple Vendors

One trusted partner for IT, networks, cybersecurity, phones, cameras, access control, and your website — so nothing falls through the cracks.
Computers Networks Servers Phones Cameras Websites Backup & Security

Industries we serve

Technology Solutions Designed for Your Industry

Every organization relies on technology differently. Our team understands the unique challenges faced by businesses throughout Western New York.

Medical Practices

Dental Offices

Churches

Manufacturing

Professional Offices

Retail Businesses

Non-Profit Organizations

Small Businesses

Proof, not promises

A manufacturing client was overpaying — and didn’t know it.

The problem

Their ISP contract, phone system, and IT services were all costing more than they should — with less to show for it.

What we did

We renegotiated their internet service, moved them to a VoIP phone system with more features, and restructured their IT agreement.

The result

Produced $10,000+ in annualized savings and reduced expenses — with better technology, not less.


See more results

Why customers stay

Not just a technology fix. A long-term partner.

01

Decades of
experience

Since 1986 — we’ve solved this before. 02

Plain-English
communication

No jargon, no pressure, just clear answers. 03

Honest
recommendations

Repair when it makes sense, replace when it’s better. 04

Fast
response

Remote and on-site options when you need them. 05

Personal
service

You’ll always talk to someone who knows your setup. 06

Long-term
relationships

Many clients have stayed with us for over a decade.

One Team. Every System. That Simple.

One company, one phone number, and coordinated solutions across computers, networks, phones, cameras, access control, and your website.

Request Service


See Our Services

Remote support

Most problems don’t require us to be onsite!

Slow computers, software errors, email problems, Wi-Fi trouble — often diagnosed and fixed remotely, securely, while you watch.


Start Remote Support

Pc_on_desktop1

Our process

No guessing. Just a clear path.

1

Tell us what’s happening

No technical terms required. 2

We assess the need

We evaluate your systems and identify the best fit. 3

We recommend the right solution

Clear, honest advice — no upselling. 4

We complete the work

Efficiently, with minimal disruption.

What customers say

Referrals are how most of our customers find us

When their computer needed urgent help, Ken had everything back up and running — correctly — in about ninety minutes. Quick, thorough, and someone they plan to call again.“Extremely quick, efficient, and very professional.”— Residential Customer, Google ReviewA local printing company has trusted Ken with their IT for more than 10 years — finding cost-effective solutions, keeping backups solid, and staying responsive whenever a service call comes in.“His technical expertise is second to none.”— Owner, Printing Company (10+ Year Client)Their church came to Micro Systems & Support for a new website, then stayed for ongoing support and the patient, hands-on help getting their team comfortable managing it themselves.“It has been a great investment for our ministry!”— Pastor Mark

Read our reviews on Google →

Service area

Proudly Serving Western New York

From Buffalo to the surrounding communities, we’re proud to support businesses and homeowners across the region.
📍 Buffalo 📍 Clarence 📍 Amherst 📍 Williamsville 📍 Tonawanda 📍 Cheektowaga 📍 Lancaster 📍 Akron

FAQ

Frequently Asked Questions



What areas do you serve?
Micro Systems & Support proudly serves businesses and homeowners throughout Western New York, including Buffalo, Amherst, Clarence, Williamsville, Lancaster, Cheektowaga, and surrounding communities.


Do you provide on-site and remote support?
Yes. Many issues can be resolved remotely, allowing us to restore service quickly. When on-site assistance is required, our technicians provide prompt service throughout Western New York.


What businesses do you typically support?
We work with businesses of all sizes, including medical practices, dental offices, churches, manufacturers, retailers, professional offices, and nonprofit organizations.


Do you offer managed IT services?
Yes. Our managed IT services provide proactive monitoring, maintenance, security, and technical support to help businesses reduce downtime and improve reliability.


Can you help with new office technology installations?
Absolutely. We design and install complete technology solutions including business networks, Wi-Fi, structured cabling, servers, VoIP phone systems, surveillance cameras, and access control systems.


How long has Micro Systems been in business?
Micro Systems & Support has proudly served Western New York since 1986, providing dependable technology solutions backed by nearly four decades of experience.

Technology problem? Let’s get it handled.

Tell us what’s happening, even if you’re not sure what service you need. We’ll help determine the best next step.

Request Service


Free Business Assessment