Serving Buffalo & Western New York Mon–Fri 8am–6pm Remote support available
Computer Repair — Buffalo & Western New York
Professional Computer Repair & Technology Support You Can Count On
Computer problems don’t just disrupt your day — they interrupt your work, your business, and your ability to stay connected. Micro Systems & Support provides fast, dependable computer service backed by more than 35 years of technology experience, from home computers to business workstations.
35+ Years of Experience
On-Site & Remote Support
Business & Residential
Honest Repair-vs-Replace Advice
Sound familiar?
We Solve Technology Problems Every Day
If your computer isn’t performing the way it should, we’re here to help. No matter the issue, our goal is to identify the root cause — not just treat the symptoms.
- Computer won't start
- Slow performance
- Virus or malware infections
- Blue screen errors
- Internet connection & Wi-Fi issues
- Email problems
- Printer connectivity
- Windows update failures
- Hard drive failures
- SSD upgrades
- Data transfer to a new computer
- Software installation problems
- Microsoft 365 issues
- New computer setup
Benefits
Why Businesses & Homeowners Choose Us
Fast Diagnosis
Quickly identify the source of the problem.
Experienced Technicians
Over three decades of hands-on technology experience.
On-Site or Remote Service
Support available where it’s most convenient.
Honest Recommendations
We’ll recommend repairs only when they make financial sense.
Business & Residential Support
Helping organizations and home users alike.
Long-Term Solutions
We don’t just fix today’s issue — we help prevent tomorrow’s.
Repair Services
Comprehensive Computer Services
Desktop Computer Repair
Diagnose and repair hardware and software issues affecting desktop systems.
Laptop Repair
Resolve common laptop issues including performance problems, storage upgrades, and hardware failures.
Screen & Hinge Repair
Cracked screens, broken hinges, keyboard replacement, and AC adapter issues.
Virus & Malware Removal
Remove malicious software while helping strengthen your system against future threats.
Hardware Upgrades
Extend the life of your computer with SSD upgrades, additional memory, and compatible hardware improvements.
Windows Installation & Repair
Repair operating system issues, resolve startup problems, and reinstall Windows when necessary.
New Computer Setup
Configure new computers, transfer files, install software, connect printers, and ensure everything works together.
Data Transfer & Migration
Safely move documents, photos, email, and other important files to a replacement computer.
Data Recovery
Hard-drive and file recovery, handled carefully — your photos and documents matter to us too.
Wi-Fi, Email & Printer Support
Wi-Fi setup, Outlook and email troubleshooting, and printer support that actually works.
Remote Computer Support
Many issues can be solved without an in-person visit — securely, while you watch.
Business Equipment & Servers
NAS storage and network servers for offices that need more than a single computer.
Business computer support
Helping Businesses Stay Productive
Reliable computers are essential to your business. Whether you have one computer or fifty, we can help keep your systems operating efficiently. We support:
- Employee workstations
- Office desktops & laptops
- Microsoft 365
- Shared printers
- Business applications
- Network connectivity
- Email systems
- Remote employees
- Computer replacements & technology upgrades
Beyond computer repair
Technology Experience Beyond Computer Repair
Many repair shops focus only on replacing parts. We offer a broader perspective because we also work with:
- Servers
- Business networks
- Microsoft 365
- Cybersecurity
- Cloud services
- Backup solutions
- Website hosting
- VoIP phone systems
- Access control
- Security cameras
That means we understand how your computer fits into your entire technology environment, and can resolve issues that affect more than just one device.
Our promise
Repair When Repair Makes Sense. Replace Only When It's the Better Decision.
We’ll never talk you into buying something you don’t need. If your computer’s worth fixing, we’ll fix it. If it’s not, we’ll tell you honestly — and help you choose the right replacement.
Our repair process
From First Call to a Working Computer
1
Listen
Understand the symptoms and how the issue affects your work.
2
Diagnose
Perform a thorough evaluation to identify the root cause.
3
Recommend
Explain your options clearly, including estimated costs and expected outcomes.
4
Repair
Complete the necessary repairs, updates, or upgrades using proven methods and quality components.
5
Verify
Test the system, confirm proper operation, and answer any questions before returning it to service.
Related services
Pair Computer Service With
What clients say
Real Feedback From Real Clients
Kenneth was thorough and took care of every issue — patiently explaining things step by step along the way.
“Very knowledgeable and very helpful.”
— Google Review
From the first email asking for help to a laptop running like new again took about ninety minutes.
“Extremely quick, efficient, and very professional.”
— Google Review
FAQ
Common questions
It depends on the issue — we’ll always give you an honest estimate before doing any work. Billing is in 30-minute increments with a one-hour minimum.
Often, yes. We’ll assess the drive and let you know what’s recoverable before proceeding.
Yes — from a single home laptop to office desktops, servers, and NAS storage, for both businesses and residential customers.
Yes. On-site service is available for many business and residential customers throughout Western New York. Remote support is also available for many software-related issues.
Many software issues can be. If a repair needs hands-on work, we’ll schedule an in-person visit.
In many cases, yes. Our goal is to remove malware while preserving your important data whenever possible.
That depends on its age, condition, and intended use. We’ll give you an honest recommendation and help you decide whether repair or replacement offers the best long-term value.
Yes. We can migrate documents, photos, email, browser bookmarks, and many application settings to help make your transition as seamless as possible.
Get Your Technology Working Again
Whether you’re facing an unexpected computer problem, planning an upgrade, or looking for dependable long-term support, our experienced technicians provide practical solutions, honest recommendations, and responsive service.